Shipping Information

All orders are shipped from Arrernte Country in Central Australia via Australia Post network and may experience longer than usual delivery times. Your order will be despatched within 2-3 business days by our fulfilment partner, Alice Springs Media.


For bulk orders please contact us for courier provider options.

 

Australia-wide Shipping

All orders are sent via Australia Post regular parcel post service and can take 7-10 business days to arrive after dispatch. In addition, an Express Post service is available for orders within Australia for an additional fee. Express Post orders can take 3-5 business days to arrive after dispatch.

 

International Shipping

At this time we do not offer international shipping.

 

Returns & Exchanges

All of our items are quality checked, controlled, and packed with great care to ensure they arrive to you in the same condition. If your item arrives damaged, please take a photo or video and notify us within 48 hrs of receiving it.

Lost or damaged items may be eligible for a refund by making a claim with Australia Post. We do not allow returns or exchanges.